Multiple Ways to Reach Us

Call Us

Speak directly with our support team

+91 7822099623 24/7 Emergency Support

Email Us

Send us your detailed requirements

info@touchsupport.pro Response within 2 hours

Live Chat

Instant support through our website

Available 24/7 Average response: 2 minutes

Schedule Meeting

Book a consultation with our experts

Free Consultation 30-60 minute sessions

Get In Touch

Ready to transform your IT infrastructure? Our team is here to help you achieve your technology goals.

Address

No.10, Jodhraj Mahal Apartment Above Radhika Hotel
Next, right to ABB Circle towards ITI Signal,
Mahatma Nagar, Nashik 422007

Phone

+91 7822099623

Email

info@touchsupport.pro
support@touchsupport.pro

Website

www.touchsupport.pro

Business Hours

Monday - Friday: 8:00 AM - 6:00 PM
24/7 Emergency Support Available

Send Us a Message

Our Locations

Multiple offices to serve you better

Headquarters

123 Business Avenue, Suite 100
Tech City, TC 12345

+1 (555) 123-4567

Mon-Fri: 8:00 AM - 6:00 PM

West Coast Office

456 Innovation Drive
Silicon Valley, CA 94000

+1 (555) 987-6543

Mon-Fri: 9:00 AM - 7:00 PM

East Coast Office

789 Corporate Plaza
New York, NY 10001

+1 (555) 456-7890

Mon-Fri: 8:00 AM - 6:00 PM

Find Our Office

Our Location

123 Business Avenue, Suite 100
Tech City, TC 12345

We're conveniently located in the heart of the business district, with easy access to major highways and public transportation.

24/7 Support Channels

Get help when you need it, how you need it

Phone Support

Direct access to our technical experts

24/7 Availability
Average wait: 30 seconds

Support Tickets

Track and manage your support requests

Response within 2 hours
Full tracking & history

Remote Support

Direct access to your systems for faster resolution

Secure connections
Instant problem solving

On-site Support

Our technicians come to your location

Local technicians
Same-day service

Frequently Asked Questions

What are your response times?

We offer 24/7 support with response times ranging from immediate for critical issues to 4 hours for standard requests, depending on your service level agreement.

Do you provide on-site support?

Yes, we provide both remote and on-site support services. Our technicians can visit your location for complex installations, maintenance, and emergency situations.

Can you work with our existing systems?

Absolutely! We specialize in integrating with existing infrastructure and can work with a wide variety of systems, platforms, and technologies.

How do you ensure data security?

We implement industry-standard security protocols, encryption, and compliance measures. All our technicians are thoroughly vetted and trained in data security best practices.

Do you offer service level agreements (SLAs)?

Yes, we provide comprehensive SLAs with guaranteed response times, uptime commitments, and performance metrics tailored to your business needs.

What industries do you specialize in?

We serve various industries including healthcare, education, finance, retail, manufacturing, and legal sectors with specialized compliance and security requirements.

Can you help with cloud migration?

Absolutely! We specialize in seamless cloud migrations with minimal downtime, including planning, execution, and post-migration optimization and support.

Do you provide training for our staff?

Yes, we offer comprehensive training programs covering software usage, security best practices, and new technology adoption to ensure your team is fully prepared.

What's included in your monitoring services?

Our monitoring includes network performance, server health, security threats, backup verification, and proactive alerts with detailed reporting and analytics.

How do you handle emergency situations?

We have a dedicated emergency response team available 24/7 with escalation procedures and guaranteed response times based on the severity of the issue.

Ready to Get Started?

Don't let IT challenges hold your business back. Contact us today for a free consultation and discover how we can transform your technology infrastructure.

Free Initial Consultation
No Obligation Assessment
Custom Solution Design